Frequently Asked Questions
For any further questions, please contact us at:
What is ‘Made to order’?
Made to order is the format which Arte provides their products to you, it involves you ordering the item which you would like and then we construct it and ship it. Due to this, garments are not usually shipped on the day they are ordered but once they are are made.
How long will it take for my garment to ship?
The shipping times of Arte products are dependent on where your order falls in the queue. Garments usually take between 1-3 working days to construct and you will be notified of an approximate ship date when you purchase your garment. Refunds are not offered if you are unhappy with your ship date. We will not offer made to order services if the wait times are greater than 2 weeks unless explicitly discussed with buyer before purchase.
What type of fabrics do you use?
Arte uses natural textiles, primarily cotton and linen. Arte is currently searching for Organic fabric stockists, unfortunately at the moment we are unable to provide this unless otherwise stated on product page