All clothes will be shipped flat rate from Runcorn, QLD. Local pickup from our studio in Runcorn is also available, we will get in contact with you with our address if you choose this option.
$9 flat rate
$15 flat rate
Pickup from studio
Returns & Exchanges
Because Arte garments are made to order, replacement or repair is offered only if there is issues with the construction of the garment such as seams falling apart or fabric discoloration. The garment must be returned within 7 days of delivery. Each garment will have photographs taken of its condition before sending to compare to reported damages.
Refunds or exchanges can be provided if there in unavailable fabric to construct a replacement garment or if the garment has irreparable damage on arrival of the garment. To receive a refund or exchange, the garment must be shipped back to the sender address on the package - refunds will not be issued unless the garment is returned to us.
Arte does not accept responsibility for any loss or damage to the garment once it has been shipped and the shipping receipt has been sent to the buyer.